Terms
Payments
- In
order to place and process your order, payments must be made in
full.
- Catalog
prices are listed in net pricing.
- All orders are charged in the currency in which the order is
being shipped (United States/Canada).
- Recommended Payment Methods are Credit Card, Money Order, Certified
Check, Bank Draft, Wire Transfer and Financing
is available. Visa and Mastercard are both accepted, and are subject
to a an administrative charge.
Cancellations
A 30%
restocking fee will apply for all canceled orders. No Exceptions.
If ordered by credit card, the Administrative Charge from the
original invoice will not be credited back to purchaser, nor will
any administrative charges on the return be credited. All freight
and courier charges are non refundable, unless otherwise authorized
by our office.
Returns
All
returns are handled on a case by case basis and are subject to
the discretion of our office. We reserve the right to deny any
return requests if necessary. Authorized returns will be charged
a 30% restocking fee; all shipping charges, customs, duties, admin
fees, are the responsibility of the customer. Original shipping,
handling, and admin fees will not be refunded. All Damaged items
will be part replacement, not full product replacement. Credit
will not be issued until all returned items are received, inspected
and tested to our satisfaction.
Claims
& Damages
We are
not responsible for damage or shortages incurred after the shipment
has been delivered and signed for. All Damages and shortages must
be noted on the waybill and we must be notified of all claims
within 24 hrs. All Damaged items will be part replacement, not
full product replacement.
General
Warranty
Meridian Spas
will provide all warranties and services that is provided by the
original manufacturer, however Meridian Spas is not liable for
discrepancies or the legalities of the original manufacturers
warranties, guarantees, and policies. Meridian Spas is not responsible
and has no control in which the manner of the warranties and policies
are implemented. On your behalf, we will present all necessary
information to the manufacturer; however, please understand that
we cannot issue any warranty credit or reimbursement without confirmation
or consent of the manufacturer, to their discretion. All warranty
and service related matters are forwarded to the the manufacturers
customer service department. All Warranty items will be part replacement,
not full product replacement.
